|
The News
Get Ready for Sage MAS 90 and MAS 200 Version 4.1! MAS 90 and MAS 200 Version 4.1 is the next step in the evolution of the technology introduced in Version 4.0. You'll remember that in 4.0x (that is, 4.0 and 4.05), Sage introduced a completely new technology and data structure in the General Ledger module, with an available expanded general ledger account number size, dual-grid data entry screens, and enhanced role-based system security, among other features.
Version 4.1 expands the new technology to the Sales Order Processing, Accounts Receivable, and RMA modules. Along with the features listed above, the 4.x framework provides ALL bundled reports, including transaction reports, listings and forms, for 4.x modules (General Ledger, Sales Order Processing, Accounts Receivable, and RMA) in Crystal Reports, with a designer that allows you to control the look of reports without a deep knowledge of the system data structure. Multiple report output options are available through the Crystal Viewer, including Word, Excel and Adobe PDF. Business Insights Reporter makes creating custom reports easier with a wizard-based interface to Crystal Reports. Expanded numeric fields and improved memo management are also included in the 4.x upgrades. (continued...)
[Read more...]
[top]
Events
Mark your calendars for MCG's Tennessee Client Conference, on Thursday, March 23, from 8:30am until noon, at the Embassy Suites Nashville. All MCG clients are invited to come and meet the MCG team and learn about upcoming releases and technologies that make your system and your business better. Visit our event website at www.mcginc.com/tnclientconference.com. Sign up on the site, by phone at 813.854.3388, extension 300, or via email at event@mcginc.com.
Speaking of Nashville, it's not too early to start planning for Sage Summit, the conference for ALL Sage customers, held this year in Nashville at the Gaylord Opryland Hotel, November 5-8, 2006. Summit offers customers the exciting opportunity to learn about their products, get a jump on what's coming from Sage, and network with Sage representatives and other Sage users. Visit the event website at www.sagesummit.com for more information and save money by registering early!
Click 'Read more' for a list of upcoming events for MCG Customers
[Read more...]
[top]
Ask Charlie...
Dear Charlie:The CRM system that we have chosen for our company includes functionality to handle incoming customer support calls. It can track them and help us build a database of common issues and solutions, and it allows customers to submit their own issues from the web. We're currently outsourcing our customer support, but might there be advantages to bringing it in-house since we have the technology?
Thanks! Call Center Confusion.
FOR THE ANSWER, CLICK HERE!
[Read more...]
[top]
Promotions
Did you know MAS 90 and MAS 200 users can save up to 50% on additional system users? - but ONLY through February 28...contact MCG today at info@mcginc.com or 404.841.6240 for details! If you are a MAS 90 user experiencing system performance issues (like slowness!) due to high transaction volumes or too many users on your system, think MAS 200. It's the same lovable user interface and reliable processes you are used to on a lightning-fast client/server platform. AND...you can save 30% on an upgrade from MAS 90 to MAS 200 through March 31, 2006.
Click here for the complete list of promotions.
[Read more...]
[top]
Tip of the Month
The 2006 Q1 Tax Table Update (TTU) is available for download on Sage Software Online. By installing this, you update tax codes for states across the nation. This Tax Table Update applies to Sage MAS 90 ERP, Sage MAS 200 ERP, and Sage MAS 200 ERP – SQL Server Edition, versions 3.71–4.10. To access the TTU, do the following:
[Read more...]
[top]
What's New
Spring 2006 is the target release date for Sage MAS 500 Warehouse Automation. Warehouse Automation will provide Sage MAS 500 customers a wireless solution for warehouse personnel who need to perform tasks such as order picking and cycle counts and to instantly feed data back into Sage MAS 500 with proper validation. The Warehouse Automation system provides: (continued...)
[Read more...]
[top]
Industry News
While overall U.S. worker confidence slipped 0.8 points to 102.6 in January, accounting and finance workers' confidence jumped nearly nine points to 112.6, according to the Hudson Employment Index released this week. This jump likely reflects an anticipated increase in business during the upcoming tax season.
However, there was only a one-point increase, to 34 percent, in the number who expected their employers to add staff. (continued...)
[Read more...]
[top]
Partner News
Ascent Automated Service for MAS 90 and MAS 200 provides a integrated comprehensive software solution tailored to the needs of a field service business, including:
- Service Job History & Transactions
|
- A flexible Service Invoicing System
|
- Detailed Service Job Costing
|
- Equipment & Warranty History
|
- Service Agreement Management Graphical Site Mapping
|
- Service Job Paging/Emailing
|
(continued...)
[Read more...]
[top]
MCG Training Centers
Have you visited MCG’s re-vamped training website at www.mcginc.com/training? The site is clearer and easier-to-use than ever, with schedules that can be sorted by date or topic, as well as complete course descriptions and prerequisite information. As always, the site contains valuable FAQs about training, travel hints for visitors, and CPE details.
Contact MCG at 404.841.6240 to sign up for Sage-authorized classroom training or visit our website at www.mcginc.com/training, featuring class schedules, online information, travel info, and more!
[Read more...]
[top]
MCG Customer News
Sage Software Customer Support has redesigned the way you reach Sage Support. They simplified phone menu selections and eliminated module codes, and implemented staffing changes to reduce the time it takes you to reach an analyst. Once they get past the traditional end-of-year busy season, Sage anticipates that time to reach an analyst will decrease, the number of cases resolved quickly will increase, and customer satisfaction will improve. Before Sage redesigned the call queues, analysts could take calls only from the product to which they were assigned. This meant that, while you waited for an analyst who supports your product, available analysts for other product specialties did not assist you, even though they have been fully trained to triage and trouble-shoot all product questions. (continued...)
eNews Burning Question!
If you have used the new Sage Support queuing system, how do you like it? Tell us and we'll report back to Sage Software!
TAKE OUR SURVEY HERE!
Did you miss last month's eNews? Click here to see it…
Welcome new clients! Synergy Recycling, LLC, Lazer Spot, Inc.
[Read more...]
[top]
|
