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Return Merchandise Authorization (RMA)

Product Line: MAS 90 and MAS 200
Intended Audience: Customers and Partners
Price: $395 USD
Class Length: 1 day
Recommended CPE Credits: 7.5
Course Level: Basic
Instructional Method:
Group Live Classroom Instructor-Led Training
Field of study: Specialized Knowledge and Applications 

Prerequisite:

  • Prior attendance in the MAS 90 and MAS 200 Sales Order, and Introduction to MAS 90 and MAS 200 training classes or equivalent knowledge

Class Description:

Participants in this informative class will learn all the necessary steps for tracking and processing returns with the Return Merchandise Authorization (RMA) module. By attending, you will be on the fast track to managing your company’s returns process with maximum efficiency and accuracy. By the end of the course, you will be able to:

  • Set up the RMA module
  • Receive returned items from customers
  • Ship replacement items to customers
  • Receive replacement items from vendors
  • Track returned merchandise and analyze trends

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Macdonald Consulting Group / Blytheco, LLC
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